Membership Agreement

2.1 Term and Renewal

• Memberships are month-to-month and automatically renew each billing cycle unless cancelled in accordance with Section 5.
• The billing cycle begins on the date of signup and renews on the same date each month.
• All utilities (electricity, water, Wi-Fi), parking, and listed amenities are included in the monthly rate.
• Members may upgrade, downgrade, or add additional space at any time without penalty, subject to availability.

2.2 Eligibility

• You must be at least 18 years of age to enter into this Agreement.
• You must provide valid government-issued identification upon request.
• You must provide accurate and complete information when signing up.

2.3 Business Use

• Memberships are for business and professional use only.
• Spaces may not be used for residential living, sleeping, or any non-business purpose.
• Members are responsible for ensuring their business activities comply with all applicable laws and regulations.

3.1 Acceptable Use

Members agree to:

• Use the space in a professional and respectful manner.
• Keep noise levels reasonable, especially in shared and coworking areas.
• Respect the privacy and workspace of other members.
• Clean up after using common areas, kitchens, and conference rooms.
• Follow all posted building rules and instructions from Perfect Office staff.
• Use conference rooms and event spaces only for the reserved time and purpose.

3.2 Prohibited Activities

Members shall not:

• Use the space for any unlawful activity.
• Store hazardous, dangerous, or illegal materials in any space.
• Damage, alter, or modify the physical space, furniture, or equipment without authorization.
• Sublease, assign, or transfer membership or space access to any third party.
• Use the space in a manner that disrupts other members' use or Perfect Office's operations.
• Remove Perfect Office property from the premises.
• Bring pets into the workspace, except service animals as defined by the Americans with Disabilities Act.
• Smoke, vape, or use tobacco products inside any Perfect Office location.

3.3 Guest Policy

• Members may bring guests to conference rooms and common areas during business hours.
• Members are responsible for the conduct of their guests.
• Guests must comply with all building rules and this Agreement.
• Perfect Office reserves the right to limit the number of guests and restrict guest access to certain areas.

4.1 Building Access

• Eligible members receive 24/7 secure building access at designated locations.
• Access is granted through key fobs, access cards, or digital codes provided by Perfect Office.
• Members must not share, duplicate, or transfer access credentials to any other person.
• Lost or stolen access credentials must be reported to Perfect Office immediately. Replacement fees may apply.
• Perfect Office monitors access through security cameras and access logs for safety and security purposes.

4.2 Reception and Office Hours

• Reception services are available Monday through Friday, 9:00 AM to 4:00 PM.
• Mail pickup is available Monday through Friday, 9:00 AM to 4:00 PM.
• Conference rooms may be booked during business hours and, for eligible members, after hours.

4.3 Conference Room Booking

• The first 3 consecutive hours of conference room use are free for $99 members, $199 members, and private office tenants.
• Additional conference room time costs $25/hour after the first 3 consecutive hours.
• After-hours bookings at a location other than the member's own location cost $50/hour.
• Bookings are made through perfectoffice.setmore.com.
• Perfect Office reserves the right to cancel or reschedule bookings due to maintenance, events, or operational needs.

5.1 Payment Terms

Payment terms and late fees are outlined in each member's signed lease agreement. Please refer to your signed lease for details specific to your agreement.

5.2 Cancellation

• Members may cancel their membership at any time with at least 30 days' written notice.
• Notice must be submitted via email to info@goperfectoffice.com.
• Cancellation takes effect at the end of the current billing cycle.
• No refunds are issued for partial months unless required by applicable law.
• Members must vacate the space, remove all personal belongings, and return all access credentials by the cancellation effective date.
• Virtual Mail members must update their business address with all relevant parties before cancellation, as mail will no longer be received after the cancellation date.

5.3 Late Payments

Payment terms and late fees are outlined in each member's signed lease agreement. Please refer to your signed lease for details specific to your agreement.

5.4 Security Deposit

Security deposit terms are outlined in each member's signed lease agreement. Please refer to your signed lease for details specific to your agreement.

6.1 Assumption of Risk

Member acknowledges that Perfect Office provides shared workspace environments and that Perfect Office is not responsible for the personal property, equipment, or belongings of members or their guests. Members use the facilities at their own risk.

6.2 Release and Waiver of Liability

To the fullest extent permitted by law, Member hereby releases, waives, discharges, and covenants not to sue Perfect Office Solutions, its officers, directors, employees, agents, landlords, and affiliates from any and all liability, claims, demands, actions, and causes of action arising out of or related to any loss, theft, or damage to personal property brought to or stored at any Perfect Office location; any injury, accident, or illness occurring at any Perfect Office location; any loss or damage arising from the use of amenities, equipment, or facilities; any loss or damage arising from the actions of other members, guests, or third parties; or any business interruption, loss of profits, or loss of data.

6.3 Member Insurance

• Members are strongly encouraged to maintain adequate insurance coverage for their personal property, business equipment, and liability.
• Perfect Office does not carry insurance covering members' personal property or business operations.
• Members are responsible for any damage they or their guests cause to Perfect Office property, equipment, or facilities, and will be charged for repair or replacement costs.

6.4 Indemnification

Member agrees to indemnify, defend, and hold harmless Perfect Office Solutions, its officers, directors, employees, agents, and affiliates from any loss, liability, claim, damage, or expense (including reasonable attorneys' fees) arising out of or resulting from Member's use of the space or services, Member's breach of this Agreement, Member's violation of any law or regulation, any injury or damage caused by Member or Member's guests, or Member's business operations conducted at any Perfect Office location.

7.1 Mail Handling

• Perfect Office provides a professional business address for mail receiving purposes.
• Mail is received during business hours (Monday–Friday, 9:00 AM to 4:00 PM).
• Members receive personal mail alerts each time mail is received.
• Mail pickup is available during business hours only.
• Perfect Office is not responsible for lost, delayed, or misdirected mail beyond its reasonable control.

7.2 Address Use

• The business address provided through Virtual Mail may be used for LLC registration, business filings, and as an official mailing address.
• Members are responsible for ensuring their use of the address complies with all applicable laws and regulations.
• Upon cancellation, members must immediately update their business address with all relevant parties. Mail received after the cancellation date will be returned to sender.

9.1 Termination by Member

Member may terminate this Agreement at any time in accordance with Section 5.2.

9.2 Termination by Perfect Office

Perfect Office may terminate this Agreement immediately and without prior notice if Member violates any material term of this Agreement; engages in unlawful or disruptive activity at any Perfect Office location; fails to pay membership fees as required under the Member's signed lease agreement; causes damage to Perfect Office property or threatens the safety of other members or staff; or uses the space for any purpose other than permitted business use.

9.3 Effect of Termination

Upon termination, Member must vacate the space and remove all personal belongings by the termination effective date, return all access credentials (key fobs, access cards, codes), pay any outstanding fees, charges, or damage costs, and update their business address if using Virtual Mail services.

Any personal property left in the space after the termination date may be removed and stored or disposed of at Member's expense after 7 days.

10.1 Informal Resolution

Both parties agree to attempt to resolve any dispute informally before pursuing formal remedies. Member should contact their community manager or Perfect Office management in writing.

10.2 Binding Arbitration

Any dispute, claim, or controversy arising out of or relating to this Agreement shall be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitration shall take place in the state where the Member's primary Perfect Office location is situated.

10.3 Class Action Waiver

All claims must be brought in the individual capacity of the parties. No class action or representative proceeding is permitted.

10.4 Governing Law

This Agreement shall be governed by the laws of the state in which the Member's primary Perfect Office location is situated (Maryland or Virginia), without regard to conflict-of-law provisions.